Sales/Business Development Leader

Compensation: $71,000 – $100,000+ commission

The Sales/Business Development Leader is accountable for the profitable achievement of sales objectives associated with the assigned market, segment, and sales team managed. Responsible for their assigned team’s sales productivity as well as the collaboration of the overall sales department, the Sales Leader directs their effort in order to have the greatest overall impact on collaboration and company results in accordance with the strategic objectives of the organization.
Great at building a client base from the ground up and exceling at identifying targets, prospecting, and closing new business, the Sales/Business Development Leader supports their team at all levels to do the same on a day to day basis. Serving as a trusted source in their area of influence, the Leader builds organizational capacity by motivating and challenging others in a way that inspires and promotes excellence while managing all aspects of running an efficient department segment and sales teams. This includes hiring, supervising, coaching, and motivating direct-report sales associates and account executives as well as serving as a peer mentor/coach to others within the organization.

DUTIES AND RESPONSIBILITIES:
Job Responsibilities
Builds and maintains strong customer relationships and buyer relationships with the objective of establishing trust and ongoing partnerships through proactively assessing, clarifying, and validating current and future customer requirements and satisfaction by engaging key customer accounts in conjunction with sales personnel managed. Provides a management-level point of contact for key customers

Manage and direct the appointed account sales staff and their daily activities

Conduct Executive Summaries with key accounts

Develop and actively participate in networks outside of McCoy-Rockford that will provide market intelligence necessary to compete effectively

Represent the company’s products and services to architects, interior designers, and other outside entities to influence specifications and product selection for our common client corporations

Performance Measures

Proactively participates alongside leadership in the strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones

Achieve assigned targets and sales quota for profitable sales volume and strategic objectives in assigned accounts as defined by company management, including assigned team quotas for sales, profits, and strategic objectives.

Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel

Accountable for the thorough implementation of all customer related initiatives among sales personnel managed and maintains high customer satisfaction ratings for Mid-Market account executive teams that meet company standards.

Completes required training and development objectives within the assigned time frame.

Develops sales forecasting tools and reporting and leads forecasting efforts among the team managed, ensuring that accurate forecasts are completed on a timely basis

Provides leadership to the sales department, while fostering a culture of accountability, professional development, high-performance, and ethical behavior.
Organizational Alignment
Coordinates the involvement of sales support personnel, including customer support, service, and management resources, so that team performance objectives and customers’ expectations are met.

Works with market management to ensure market-level strategic and business objectives are met by the sales team.

Directs and supports the consistent implementation of company initiatives as well as supports the achievement of strategic objectives critical to other functional areas within the organization.

Builds peer support and strong internal-company relationships with other key management personnel.

Responsible for the efficient allocation of company support resources in the customer base managed by the assigned team.

Works closely with Customer Service and Project Management to ensure customer satisfaction and high levels of field sales support.

Contributes at the senior level by working across different strategic and business units in the company; able to set, engage and champion the objectives of the organization across the board and with their team

Management

Establishes and governs the appointed segment department performance. This includes adhering to established guiding sales principles for managing performance, establishing and prioritizing critical performance measures for all appointed accounts sales executives; overseeing the equitable allocation of organization objectives across all sales channels, markets, and personnel; and ensuring all key sales and sales management associates are held accountable for assigned results.

Foster a learning environment, challenging employees to continually advance their skills and competencies while embracing company values. Provide stewardship of sales and sales management talent, including establishing learning and development objectives essential to the sales organization’s success, overseeing the effective delivery of training and development programs, actively assessing the value of training and development investments, and monitoring learning and development outcomes to ensure high ROI.

Hire, train, appraise, and retain staff effectively. Take corrective action as necessary on a timely basis and in accordance with company policy. Consult with human resources as appropriate.

Establish standard work processes and measures of success that support team and departmental objectives. Oversee team performance against standards. Work with team to improve processes and develop best practices.

Proactively inspects sales activity and effort among sales associates managed, ensuring that the quality and quantity of sales effort meets company expectations.

Identifies deficiencies in skills among sales associates managed, and works to improve individuals’ capabilities through coaching, mentoring, development, and training, as well as providing timely guidance, instruction, and feedback to help strengthen specific knowledge and skill areas and optimize sales success.

Positively impacts the performance of individual sales team members by implementing and managing field support tools, including training programs, productivity initiatives, account and territory planning methodologies, and customer communication tools.

Other duties as assigned
KEY SELECTION AND SUCCESS FACTORS
WORK EXPERIENCE:
10+ years experience in a related field

7+ years experience in a supervisory/management role

Experience working in an outside sales role calling on a varied client base required

Proven sales success

Office furniture dealer experience preferred
EDUCATION/QUALIFICATIONS:
Bachelor’s Degree from a 4 year college or university required
OTHER/PREFERRED:
Knowledge of MS Office

Proven ability to motivate people and manage processes.

Excellent communication and listening skills

Excellent customer service skills

Strong presentation skills

Strong networking skills

Strong negotiation skills

Good judgment, problem solving and decision making skills

Ability to work with a diverse group of people

WORK ENVIRONMENT:(overtime, travel, physical demands, conditions)
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee occasionally lifts 2-3 reams of paper and customer files, especially during archiving.

Weight up to 12 pounds; Height floor to 36 inches; Frequency up to 2 times per week

Employee occasionally carries paper from the copy room to fill printer. Weight up to 12 pounds; Distance up to 300 feet; Frequency up to 2 times per week

Employee occasionally pushes or pulls an office chair. Force up to 7 pounds; Distance up to 50 feet; up to 1 time per week

Employee occasionally climbs main stairs or stairs to warehouse at main location to meet with customers in lobby display area, to access parts in warehouse, and interact with other operational departments. Height 1 flight; Frequency up to 3-5 times per day

Employee occasionally walks on level surfaces to: interact with all operational departments, retrieve needed materials, to access lobby display, and attend meetings. Duration 45 minutes per day; Distance up to 1,500 feet per day

Employee occasionally stands on level surfaces during interaction with customers and other personal. Duration 30 minutes per day

Employee continuously sits using the computer, talking on the phone, processing project paper work, and attending. Duration up to 7 hours per day

Employee constantly reaches out during work at desk. Height forward reach waist to chest; Frequency up to 30 times per hour

Employee must rarely bend, squat, stoop, or kneel during filing tasks.

Employee is occasionally exposed to ambient temperatures in the warehouse.

Work overtime as needed.
DISCLAIMERS:
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description does not constitute a written or implied contract of employment.
McCoy-Rockford is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Account Specialist

State Farm Agent

Full time , must have P&C, customer service, sales. Stop by the office or call 915-532-1423 or fax resume to 915-532-1459

4141 Pinnacle , 79902

Education Advisors

We are National Tech, a marketing company that specializes in prospect procurement for private colleges and universities. We have been in this field for many years and know how to rapidly grow and expand. We just opened a new office in San Antonio and are looking fun, bright and motivated people to join our location!!!!

We are looking for bright, motivated persons with a history of excellent customer service skills to join our team. Our office is open Monday through Saturday from 8am-4:30pm!

Job Duties:

– Qualify prospective students
– Match prospective students to schools and programs of study in their field of interest using our proprietary web-based software
– Overcome barriers through effective communication
– Provide top level customer service
– Adhere to quality and performance rules and guidelines
– Be a team player and work well with management, the quality team and other team members to create a continually improving level of service and performance

Requirements:

– Effective written and spoken communication skills
– Computer and internet savvy (all of our software is web based, so you need to know how to effectively use a computer and navigate on the web)
– Ability to listen to and apply training, coaching and constructive criticism to improve your performance
– Positive and upbeat attitude
– Proper phone etiquette and high service that is client-focused
– Adaptable — part of our success is that we are constantly keeping up with an ever-changing market. Those who can continuously adjust and keep up with the times will succeed.

Perks:

– Position starts at $8.25-11 per hour, with almost immediate bonuses based on performance
– Paid Training!
– BONUSES!! We tie bonuses directly to your performance — you do well and you shall be compensated for your effort
– Performance competitions. Everybody loves a game; we like to give everyone the chance to compete for the top spot and win prizes.
– Health benefits offered after a probationary period.

Click on the link below to apply directly on our website. We look forward to hearing from you!

Hair Stylist

Job Description

Locations: Joe Battle & Cielo Vista

Full & Part-time available

General Description

 

Do you have the passion for people? Do you seek out new technical, product, and vendor training that constantly builds additional skills and knowledge in the hair industry? Well…being a Salon Professional at jcp salon might be the perfect fit for you to build an exciting career! Come be a part of a team that is changing the face of the salon industry.
At jcp salon, we strive to unlock the potential of America’s best salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life! Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect!

jcp salon offers industry-leading benefits:

Artistic paid training
Up to 60% commission
10% retail commission with a service
Up to $1,000 bonus for qualified candidates
Teamwork culture
Benefits including medical*, Dental*, paid time off*, 401K* and associate discount
Client acquisition programs
Diverse career paths
* For benefits eligible team members.

Responsibilities:

• Provide professional styling services – You love making customers find the fit that allows them to feel beautiful and golden in their own skin! You love creating the perfect cut and style to suit any length and hair type, and love color placement and other chemical services.

• Educate Customers – You know it all when it comes to hair. Customers appreciate your expertise and understanding of different service and product benefits. You love finding the perfect solution that fits your customers and their families’ personal needs and tastes which enhances the way they live their lives!

• Build a Fan Base – You love staying in contact with new and repeat customers because you know what they like, what they need, and when they need to maintain the look they love.

• Assisting Customers – You seek out new clients through referrals and do whatever you can to make their experience great! You listen, you help, you educate, and you make them want to come back! You are excited for the chance to grow your business through JCPenney customer traffic.

• Partners with Salon Associates – You’ve got some best friends in the store. You partner and collaborate with the other service team members by assisting them when they need advice with a client; you pitch in to help with a positive attitude, you love sharing knowledge with other stylists.

• Participates in a learning environment – You’re like a sponge ready to absorb new information from your peers, training materials, and artistic leaders. You are seeking to build additional skills and knowledge of the industry.

Skill and Characteristics:

License- You must maintain a current cosmetology license in the state you are applying

Passion for Salon – You love product and services. You love being on your feet, you have attention to detail on customer needs, and thrive on making people HAPPY!

Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others

Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency

Come join jcp salon because we take your career seriously! Please visit our careers page to view all openings: http://jobs.jcp.com

Hair Stylist

Job ID: 1011175
Date: March 1, 2016

Locations: Joe Battle & Cielo Vista

Full and Part-time available!

Job Description

 

General Description

 

Do you have the passion for people? Do you seek out new technical, product, and vendor training that constantly builds additional skills and knowledge in the hair industry? Well…being a Salon Professional at jcp salon might be the perfect fit for you to build an exciting career! Come be a part of a team that is changing the face of the salon industry.
At jcp salon, we strive to unlock the potential of America’s best salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life! Each and every day, we exude passion, integrity, teamwork, leadership, pride and respect!

jcp salon offers industry-leading benefits:

Artistic paid training
Up to 60% commission
10% retail commission with a service
Up to $1,000 bonus for qualified candidates
Teamwork culture
Benefits including medical*, Dental*, paid time off*, 401K* and associate discount
Client acquisition programs
Diverse career paths
* For benefits eligible team members.

Responsibilities:

• Provide professional styling services – You love making customers find the fit that allows them to feel beautiful and golden in their own skin! You love creating the perfect cut and style to suit any length and hair type, and love color placement and other chemical services.

• Educate Customers – You know it all when it comes to hair. Customers appreciate your expertise and understanding of different service and product benefits. You love finding the perfect solution that fits your customers and their families’ personal needs and tastes which enhances the way they live their lives!

• Build a Fan Base – You love staying in contact with new and repeat customers because you know what they like, what they need, and when they need to maintain the look they love.

• Assisting Customers – You seek out new clients through referrals and do whatever you can to make their experience great! You listen, you help, you educate, and you make them want to come back! You are excited for the chance to grow your business through JCPenney customer traffic.

• Partners with Salon Associates – You’ve got some best friends in the store. You partner and collaborate with the other service team members by assisting them when they need advice with a client; you pitch in to help with a positive attitude, you love sharing knowledge with other stylists.

• Participates in a learning environment – You’re like a sponge ready to absorb new information from your peers, training materials, and artistic leaders. You are seeking to build additional skills and knowledge of the industry.

Skill and Characteristics:

License- You must maintain a current cosmetology license in the state you are applying

Passion for Salon – You love product and services. You love being on your feet, you have attention to detail on customer needs, and thrive on making people HAPPY!

Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others

Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes

Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what’s right; take action with energy and urgency

Come join jcp salon because we take your career seriously! Please visit our careers page to view all openings: http://jobs.jcp.com

Assistant Manager

JOB REQUIREMENTS AND DUTIES
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition: Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Guest Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.Job Type: Full-time
Salary: $8.65 /hour
Required experience: Customer Service, Register Experience: 1 year
Required license or certification: Drivers licence
Required education: High school or equivalent

Office Admin / Customer Service

Dartmouth Pharmaceuticals has been in business for 25 years, meeting the needs of dermatologists and podiatrists through an innovative line of hair, nail and skin care products.

Acquire & demonstrate detailed product knowledge (training provided)
Demonstrates desire to assist customers by meeting or exceeding their expectations
Manage incoming calls and follow-up calls
Ability to handle various customer service situations
Multiple tasks to service our physicians and wholesale accounts
Complete sales process by entering information in computer system
Various other office tasks

Qualifications:

Superior customer service remains the backbone of ELON / Dartmouth Pharmaceuticals. Ability to communicate clearly, good work ethic and reliability is a must!

To be qualified, the ideal candidate must able to multitask in a fast-paced environment, excellent interpersonal communication skills, a keen attention to detail, and knowledge of Microsoft Office applications. Associate or bachelor’s degree preferred. Must have reliable transportation.

Preferred:

Strong experience with Microsoft software programs (Excel, Outlook, and Word). Exceptional customer service mentality. Demonstrated ability to handle multiple projects/activities. QuickBooks and mail chimp (or similar email marketing software) knowledge is a plus. Spanish speaking a plus.

Visit our website at: www.elonhair.com to learn more about us and our product offerings.

Work Schedule: 8:30am — 5:00pm Monday – Friday

For immediate consideration, send your resume to: nancy@elonhair.com

Qualified applicants will be contacted via phone to schedule an interview. Thank you.

Compensation: Based on experience.

Office Assistant / Customer Service

Dartmouth Pharmaceuticals has been in business for 25 years, meeting the needs of dermatologists and podiatrists through an innovative line of hair, nail and skin care products.

Acquire & demonstrate detailed product knowledge (training provided)
Demonstrates desire to assist customers by meeting or exceeding their expectations
Manage incoming calls and follow-up calls
Ability to handle various customer service situations
Multiple tasks to service our physicians and wholesale accounts
Complete sales process by entering information in computer system
Various other office tasks

Qualifications:

Superior customer service remains the backbone of ELON / Dartmouth Pharmaceuticals. Ability to communicate clearly, good work ethic and reliability is a must!

To be qualified, the ideal candidate must able to multitask in a fast-paced environment, excellent interpersonal communication skills, a keen attention to detail, and knowledge of Microsoft Office applications. Associate or bachelor’s degree preferred. Must have reliable transportation.

Preferred:

Strong experience with Microsoft software programs (Excel, Outlook, and Word). Exceptional customer service mentality. Demonstrated ability to handle multiple projects/activities. QuickBooks and mail chimp (or similar email marketing software) knowledge is a plus. Spanish speaking a plus.

Visit our website at: www.elonhair.com to learn more about us and our product offerings.

Work Schedule: 8:30am — 5:00pm Monday – Friday

For immediate consideration, send your resume to: nancy@elonhair.com

Qualified applicants will be contacted via phone to schedule an interview. Thank you.

Compensation: Based on experience.

PC Maintenance Tech II

GC Services is currently seeking motivated individuals for PC Maintenance Tech II at our Knoxville, TN office.

 

Job Duties:

Responsible for maintenance of all PC Systems, peripheral devices and associated infrastructure used by GC Services, LP and supported organizations.

Support of cellular phones and PDA’s

Perform hardware diagnostics and execute or coordinate repairs in a timely fashion to ensure customer satisfaction.

Provide second level support for all hardware and software escalations from the Help Desk.

Maintain vendor relationship for contact/troubleshooting purposes serving as a liaison with third-party support and PC equipment vendors.

Use discretionary judgment in planning, scheduling and executing computer equipment installations, imaging, upgrades and replacement projects.

Effectively translate user requests, business needs and technical specifications into formal written documentation.  Also review, prioritize, and work trouble tickets within trouble ticket system.  This should be done with a high sense of urgency.

Must be available to participate in off hours support activities and on-call rotation.

Travel up to 50% to meet the needs of the business (to include overnight travel).

Other duties as assigned.

Responsible for life-cycle management of the desktop and office infrastructure ensuring adequate inventories and service levels are maintained.

Conduct independent research on computer products (trends in technology) in support of PC procurement and development efforts.

Evaluate cost benefit analysis of products and recommend hardware and installation products for purchase.

Proactively assess employee capacity to ensure appropriate level of hardware inventory to meet business needs. Act as liaison between the other support groups within the IT infrastructure to ensure proper communication about new user services and/or problems with existing user services is taking place.

Controlling access to and maintaining the computer room.
Responsible for placing requests for PCs and hardware peripherals and management inventory of those items.

 

Qualifications:

Associate in computer science or PC related certification preferred.

3-5 years of PC Support related experience.

A working knowledge of x86 computer hardware and peripheral devices.

Must have knowledge of commonly used concepts, practices, and procedures for the PC/LAN (Local Area Network) Support Department.

Knowledge of networking principles, cabling, and TCPIP (Transmission Control Protocol/Internet Protocol) protocol.

Strong working knowledge of Microsoft Operating Systems and Microsoft Office products.

Ability to effectively and professionally communicate and collaborate with all levels of the organization and peers to reach common goals.

Must successfully pass background investigation and drug screen according to company policy.

Must produce a high level of contribution to the team environment and meet performance standards.

Must have and be able to maintain a strong customer service focus.

Must be able to handle crisis situations calmly and effectively.

Must be able for travel, including some overnights and weekends.

Ability to effectively and professionally communicate and collaborate with all levels of the organization and peers to reach common goals.

Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Must be able to write detailed reports and correspondence.

 

Benefits:

Competitive Salary
Medical, Dental, 401(K)
Accrued Vacation/Sick Time
Tuition Reimbursement Program
Corporate Discounts

 

Qualified applicants can apply online at: https://www.gcserv.com/www/Career/descriptionNext.asp?JobID=1579.

 

GC Services is an equal opportunity employer: M/F/Disabled/Vet

Customer Service

Entry level position available large electrical manufacturing and distribution center. No experience necessary. Position includes; assured salary, medical/dental, and profit sharing. Applicants must be over 18, living in the area at least one year, Must have reliable transportation. Applicants must be available to start immediately.

FOR AN INTERVIEW call 915-633-1870

 

Nurse

NHC North Augusta, located conveniently off I-20, is a 192-bed SNF and preferred provider for inpatient senior care services in the Aiken/Augusta area.

NHC North Augusta is committed to being a part of National HealthCare Corporation’s mission to being the industry leader in customer and investor satisfaction. Our goal is to recruit only the highest quality partners (employees) whose commitment to quality care and customer service meet the standards for our fine community.

NHC North Augusta is currently seeking multiple nurses to join their rehab team. The qualified nurse must possess a current professional license to practice in South Carolina. Experience treating patients in short term skilled nursing facility environment a plus. NHC is a preferred provider for area physicians, patients, and families who appreciate high quality rehabilitation and long term care delivered effectively and efficiently to achieve maximum successful outcome. NHC offers competitive pay rates, benefits, and MORE!

Level 1 Technical Support Service Desk Agent

Unisys is currently hiring in the Augusta, Georgia area for a brand new support center. We have part-time and full-time positions!

Our Level 1 Technical Support Service Desk agents provide excellent customer service by supporting a wide range of technical and network solutions. Serving as the initial point of contact, you will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, resolving username and password problems, verifying proper hardware and software set up, resolving network connectivity issues and troubleshooting email issues.

This is an excellent opportunity that provides plenty of growth potential with fantastic on-the-job learning and mentorship. Unisys also offers Medical, Dental, Vision, 401K, and Tuition Reimbursement benefits from day ONE for all full time employees (day 61 for PT Employees).  Our center will be open 24/7/365, we offer flexible shifts (which may include evening, overnight and weekend opportunities).

Cashiers at 7-eleven

Looking for friendly energetic people that can work full time 2pm-10pm or 10pm-6am. 7-eleven located at 700 west I 20 Arlington TX 76017. Must be able to stock, clean, and offer excellent customer service! Text Nikki 972-900-2304

PC Maintenance Tech II

GC Services is currently seeking motivated individuals for PC Maintenance Tech II at our Oklahoma City, Oklahoma office.

 

Job Duties:

Responsible for maintenance of all PC Systems, peripheral devices and associated infrastructure used by GC Services, LP and supported organizations.

Support of cellular phones and PDA’s

Perform hardware diagnostics and execute or coordinate repairs in a timely fashion to ensure customer satisfaction.

Provide second level support for all hardware and software escalations from the Help Desk.

Maintain vendor relationship for contact/troubleshooting purposes serving as a liaison with third-party support and PC equipment vendors.

Use discretionary judgment in planning, scheduling and executing computer equipment installations, imaging, upgrades and replacement projects.

Effectively translate user requests, business needs and technical specifications into formal written documentation.  Also review, prioritize, and work trouble tickets within trouble ticket system.  This should be done with a high sense of urgency.

Must be available to participate in off hours support activities and on-call rotation.

Travel up to 50% to meet the needs of the business (to include overnight travel).

Other duties as assigned.

Responsible for life-cycle management of the desktop and office infrastructure ensuring adequate inventories and service levels are maintained.

Conduct independent research on computer products (trends in technology) in support of PC procurement and development efforts.  Evaluate cost benefit analysis of products and recommend hardware and installation products for purchase.

Proactively assess employee capacity to ensure appropriate level of hardware inventory to meet business needs. Act as liaison between the other support groups within the IT infrastructure to ensure proper communication about new user services and/or problems with existing user services is taking place.

Controlling access to and maintaining the computer room.
Responsible for placing requests for PCs and hardware peripherals and management inventory of those items.

 

Qualifications:

Associate in computer science or PC related certification preferred.

3-5 years of PC Support related experience.

A working knowledge of x86 computer hardware and peripheral devices.

Must have knowledge of commonly used concepts, practices, and procedures for the PC/LAN (Local Area Network) Support Department.

Knowledge of networking principles, cabling, and TCPIP (Transmission Control Protocol/Internet Protocol) protocol.
Strong working knowledge of Microsoft Operating Systems and Microsoft Office products.

Ability to effectively and professionally communicate and collaborate with all levels of the organization and peers to reach common goals.
Must successfully pass background investigation and drug screen according to company policy.

Must produce a high level of contribution to the team environment and meet performance standards.

Must have and be able to maintain a strong customer service focus.
Must be able to handle crisis situations calmly and effectively.

Must be able for travel, including some overnights and weekends.

Ability to effectively and professionally communicate and collaborate with all levels of the organization and peers to reach common goals.

Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Must be able to write detailed reports and correspondence.

 

Benefits:

Competitive Salary
Medical, Dental, 401(K)
Accrued Vacation/Sick Time
Tuition Reimbursement Program
Corporate Discounts

 

Qualified applicants can apply online at: https://www.gcserv.com/www/Career/descriptionNext.asp?JobID=1566.

 

GC Services is an equal opportunity employer: M/F/Disabled/Vet

Customer Service Reps/Managers

  1. We currently accepting applications for Cell Phone Reps and Area Managers.We are in the business of enrolling qualified participants into the California Lifeline Program.

    Are you self motivated?
    Can you pass a nationwide background check?
    Can you pass a drug test?
    Are you ready to bless others with the means of communication?

    Are you ready to make some money?

    If you answered YES to the questions above, please email Mary @ Maryveliz.johnsandassoc@gmail.com

Level I Technical

Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical.

We work with many of the world’s largest companies and government organizations to secure and keep their mission critical operations running at peak performance; streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications. We do this while protecting and building on their legacy IT investments.

Unisys is currently hiring in the Augusta, Georgia area for a brand new support center!

Our Level 1 Technical Support Service Desk agents provide excellent customer service by supporting a wide range of technical and network solutions. Serving as the initial point of contact, you will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, resolving username and password problems, verifying proper hardware and software set up, resolving network connectivity issues and troubleshooting email issues.

This is an excellent opportunity that provides plenty of growth potential with fantastic on-the-job learning and mentorship. Unisys also offers Medical, Dental, Vision, 401K, and Tuition Reimbursement benefits from day ONE for all full time employees (day 61 for PT Employees).  Our center will be open 24/7/365, we offer flexible shifts (which may include evening, overnight and weekend opportunities).

Job Responsibilities:

·       Provides technical support of hardware, systems, sub-systems and/or applications.

·       Assists with navigating around application menus, may be required to remote into customer’s computer.

·       Troubleshoot network connectivity issues, working with remote employees on a corporate network.

·       Develops and sustains a productive customer relationship, making the customer and their needs a primary focus.

·       Offers alternative solutions where appropriate with the objective of retaining customers’ and clients’ business.

·       Escalates complex problems to the Remote Support Engineering staff or Field Engineering when appropriate.

Skills and Experience Needed:

·       High School Diploma or equivalent required.

·       Previous computer technical support preferred.

·       A+, MCP, Dell or other industry identified certifications are preferred.

·       Strong knowledge of Network troubleshooting, including connectivity issues, locating IP or TCP/IP addresses, VPN software, supporting remote users.

·       Understanding of Active Directory to unlock and reset passwords.

·       Proficient with troubleshooting all Windows Operating systems.

·       Ability to troubleshoot and resolve email issues, specifically MS Outlook.

·       Ability to communicate clearly and professionally, both verbally and in writing.

·       Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.

Do you have what it takes to be mission-critical? Apply with us today!

 

Career Level: Experienced (Non Manager)

Job Category: Customer Service/Client Care

Occupation: Technical Customer Service