Customer Service Representative

  • Freelance
  • Anywhere
  • Posted 2 weeks ago

BMS Virtual Enterprise LLC

telecommunications work from home customer service

This opportunity is a teleworking opportunity meaning it will all be done from home. We contract with customer service representatives to take inbound calls for Fortune 500 companies. You will have the opportunity to choose the company and also the hours you would like to work.
You would be answering customer service calls for top Fortune 500 companies. We have a tax software company, a popular cruise line, a mouse filled theme park, roadside assistance companies and major cable companies just to name a few. There is no telemarketing, no collections and no calling customers. You will be contracted to work for these companies so you will be answering calls from their customers. So for example if you were with the cable company you would be answering customer calls about their account and assisting them or for the cruise lines you would be assisting customers who have booked a cruise and want to make changes to the bookings or make payments on their cruise.
The pay for this opportunity is client based but typically ranges from $8 and on up per hour, this depends on which client you choose to service for as each client has different pay rates. There are also many opportunities to advance within the clients to make well more per hour although these are not guaranteed.
If contracted you will be responsible for the $7.95 background check. Upon enrollment, you will take a certification course for each client you choose to service. This will teach you everything you need to know for servicing your client as well as prepare you for the clients systems. There is a small fee for the certification courses, right now they range from $19 to $99 depending on the client you choose. Different clients come and go and the prices for these courses are always apt to drop as well. I am often asked the question “Why do I have to pay to start working?” It’s an investment in yourself and the fee is used to pay for your instructors and course material.

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